Privacy Policy

Privacy Policy

Your privacy is important to us. It is CodeBaseHub's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://codebasehub.pro, and any other services we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as your name, email address, and country of residence), your devices, payment details, and information about how you use our website or online services.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 1 April 2025.

Last updated: 21 March 2026.

Information We Collect

Information we collect falls into one of two categories: voluntarily provided information and automatically collected information.

Voluntarily provided information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

Automatically collected information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. This data may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data

When you visit our website or purchase our products, we may automatically collect data about your device, such as:

  • Device type and operating system
  • Unique device identifiers
  • Browser type and version
  • IP address and approximate geographic location derived from IP

Personal Information

We may ask for personal information which may include one or more of the following:

  • Name
  • Email address
  • Country of residence
  • Billing information (processed securely by our payment provider, Creem.io — we do not store your payment card details)

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

  • Use a mobile device or web browser to access our content
  • Register for an account or purchase a product
  • Contact us via email or any other contact method we make available
  • When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

  • To provide you with our platform's core features and services
  • To process your purchase and deliver the product to you
  • To send you transactional emails, including purchase receipts and download links
  • To send you product update notifications and important announcements if you have opted in
  • To provide you with technical support
  • To maintain records of your purchase for legal and accounting purposes
  • To comply with our legal obligations

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources to improve our website and your experience on it.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy.

  • Purchase records — We retain purchase-related data (name, email, order details) for as long as required by applicable tax and accounting laws, which is typically 7 years.
  • Support communications — If you contact us with a support enquiry, we may retain that correspondence for the duration of your enquiry and for a reasonable period afterward for reference.
  • Marketing preferences — If you have opted in to marketing emails, we retain your email address until you unsubscribe or request removal.

If your personal information is no longer required for any of these purposes, we will delete it or make it anonymous by removing all details that identify you.

Children's Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to remove that information.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Creem.io — our payment processor. Creem.io handles all payment transactions. We do not receive or store your full payment card details. Please review Creem's privacy policy for details on how they handle your payment information.
  • Email service providers — used to send you transactional emails such as purchase confirmations and download links.
  • Hosting and infrastructure providers — used to operate our website and store data securely.
  • Analytics providers — used to understand how our website is used (anonymised and aggregated data only).
  • Legal and regulatory authorities — where required by law, a court order, or government request.

We will not sell, rent, or trade your personal information to any third party for marketing purposes.

International Transfers of Personal Information

The personal information we collect is stored and/or processed in servers that may be located outside your country of residence. The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information.

If we transfer your personal information to third parties in other countries:

  1. We will perform those transfers in accordance with the requirements of applicable law.
  2. We will protect the transferred personal information in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us; however, if you do not, it may affect your ability to purchase or use our products and services.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below, or by using the unsubscribe link in any marketing email we send you.

Access: You may request details of the personal information that we hold about you. We will respond to such requests within a reasonable timeframe.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Deletion: You may request that we delete the personal information we hold about you. We will take reasonable steps to delete your information from our current records. Please note that we may be required by law to retain certain records (e.g., purchase and accounting records) for a specified period.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer, we will not deny you goods or services and/or charge you different prices or rates for goods or services.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach and will notify affected individuals in accordance with those obligations.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.

Use of Cookies

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your device, and accesses each time you visit, so we can understand how you use our site and serve you a better experience.

We may use the following types of cookies:

  • Essential cookies — Required for the website to function correctly. These cannot be disabled.
  • Analytics cookies — Used to understand how visitors interact with the website. All data collected is aggregated and anonymised.
  • Preference cookies — Used to remember your preferences such as colour scheme or language settings.

You can choose to refuse cookies from our site via your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)

Data Controller

We, CodeBaseHub, are a Data Controller with respect to the personal information you provide to us. This means we determine the purposes and means of processing your personal data.

Legal Bases for Processing Your Personal Information

We will only collect and use your personal information when we have a legal right to do so. Our lawful bases include:

Consent: Where you give us consent to collect and use your personal information for a specific purpose, such as receiving marketing emails. You may withdraw your consent at any time.

Performance of a Contract: Where processing is necessary to fulfil a contract with you — for example, processing your payment and delivering your purchased product.

Legitimate Interests: Where we assess it is necessary for our legitimate interests, such as improving our products, communicating our services, protecting our legal rights, and preventing fraud.

Compliance with Law: Where we are required by law to use or retain your personal information, such as for tax and accounting obligations.

International Transfers Outside of the European Economic Area (EEA)

Where we transfer personal information from the EEA to countries outside the EEA, we will ensure those transfers are protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

Your Rights Under GDPR

In addition to the rights described above, if you are located in the EU/EEA, you have the following additional rights:

  • Right to Restrict Processing — You may request that we restrict the processing of your personal information in certain circumstances.
  • Right to Object — You have the right to object to processing based on our legitimate interests.
  • Right to Data Portability — You may request a copy of your personal data in a machine-readable format.
  • Right to Erasure ("Right to be Forgotten") — Subject to legal retention requirements, you may request deletion of your personal data.

To exercise any of these rights, please contact us using the details in the Contact Us section below.

Additional Disclosures for California Compliance (US)

California Consumer Privacy Act (CCPA)

If you are a California resident, you have the following rights under the CCPA:

  • The right to know what personal information we collect, use, disclose, and sell about you.
  • The right to request deletion of your personal information, subject to certain exceptions.
  • The right to opt-out of the sale of your personal information. Note: we do not sell your personal information.
  • The right to non-discrimination for exercising your CCPA rights.

To exercise any of these rights, please contact us using the details in the Contact Us section. We will verify your identity before processing your request.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser "Do Not Track" signals; however, we limit the data we collect to what is described in this policy.

Contact Us

For any questions or concerns regarding your privacy, you may contact us at:

CodeBaseHub Email: hi@codebasehub.pro Website: https://codebasehub.pro